FAQ

Where’s your company located?
Shenzhen, Guangdong Province, China.

Why do you have so many garment stocklot? Where do you get them?
Nowadays, China is the world facory, there are many many factories all over China. Because of some reasons, a little parts of orders became closeouts, we collect them from these factories.

How about the quality of your stocklot?
We only sell stocklot without quality problems.

How many of your stocklot with defects are mixed in?
Most of them do not have any defects, only a little parts are with defects. Before we repack them, we check all goods and throw bad ones away. If there’s any problems for stocklots, we will tell you in advance. And we promise the goods with defects are below 5%.

Are all of you garment stocklots with brand labels and washing labels? Can you change these labels for me?
Yes, all of them with these labels. Moreover, parts of them with orginal hanging tags. We can change labels according to your requests, you only need pay a little cost for it.

What’s your minimum order quantity?
Our MOQ is 600pcs per item, or the minimum quantity showed at web. In fact, if you’re a newer in this business, and you can not take many items at first, we can lower our MOQ accordingly. About details, please contact us.

How about your prices? Are they very cheap?
you can see our prices in the title.
Yes, absolutely. they are very very cheap. They are lower than your imagination.

Do you supply samples free and delivery sample free? How can I get your samples?
Samples can be free, but you have to pay shipping cost. You can give us a Fedex or Ups account, or you can pay us the shipping cost directly to our paypal,or bank account.

how to place an order?
It’s very easy. you send your detail requests to our company by email. Our salesman will contact you in 24hours.

What’s your payment term?
T/T 100% before shipping.

How can I pay you? Do you accept paypal?
You can pay to our company account directly. Or pay us via Western Union, Money Gram, or Paypal. If you pay us via paypal, you will have to pay us more 6 % for paypal company commision. Usually, paypal is used to pay sample cost and small amount order very well.

Can you send me your latest quotations regularly?
Yes, Please register at our website ,leave your correct email address, or subscribe our news. We will send you all our new products infos. Welcome pay more attention to our web frequently. Thanks.

Do you have any original certificate of brand?
No.

Do you have any famous brand stocklots?
Some times we have. But we do not supply with brand authorization.

Can you export my goods to Europe or USA?
Yes

How do you ship my order?
We can delivery your goods by sea, by air, or via express. Most of our clients choose to ship them by sea, it is cheap. But if your order quantity is small and you need it urgent, shipping them by DHL or Fedex is a good choice. We can discuss it when you place your orders.

How long can I get my order?
It depends on distance and the shipping way you choose. Usually, we deliver out your orders in 7 days.

Can you do dropship?
No. We can only wholesale stocklots listed on our Web. If you need, we can have door to door service.

what about tax?
Because different coutries have different policies, please enquire your local customs, and No tax in China

Is there any other costs I have to pay?
Yes. If you need some certification,such as Form A. and some items must get commodity inspection certification from China Customs, then they can be exported to Europe.

What’s your return policy?
Usually we will make all orders very smoothly. There won’t be any troubles between us. If unfortunately, you find there is many defects which is more 5%, please inform us in 15 days after you get the goods. We will discuss how to change or return money to you.

Can you be my agency in Shenzhen and check my goods from other suppliers?
Yes, we can. We can arrange to delivery out your goods very smoothly. We can inpect your goods very carefully.